Moveslink2 questions & answers

Connects the Suunto device to the Movescount service
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Question by Guest
380 views
August 13, 2017

Is Moveslink2 available for Android? So I can use my mobile phone for uploading.

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Answer by Robert Polubinski

It's not possible to install Moveslink2 on Android because it's not supported. According to the official website, you can install it only on Windows and Mac (Windows: Windows XP, Vista, Windows 7, Windows 8, Windows 10. Mac: Intel-based Macs running version 10.5 or later of OS X).


I've also searched on the Play Store database, but only the Suunto Movescount is available for installation.

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Question by eugene
1K views
May 10, 2016
Stephen Prastman
Answer by Stephen Prastman

You were previously using an older version of the application. I checked its official website and these are the OS versions supported by the application: Windows XP SP3, Vista, Windows 7, Windows 8, Windows 10. As you can see, Windows 10 is a supported operating system. Visit the link below and re-download the software. Forget about the previous one because it lacks compatibility and that's why Windows removed it.

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Question by Hans Rudolf
1K views
April 26, 2016

Does Moveslink also work on the iPad?

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Answer by Sean Hill

No, the application works with either Windows or Mac. I checked the official website and it appears these are the only two supported platforms where the application is available for installation.


Official website: http://www.movescount.com/connect/moveslinkmac/Suunto_Ambit


For iPads, you can try Suunto Movescount which is an application released by the same developer: https://itunes.apple.com/us/app/suunto-movescount/id465054490?mt=8

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Question by Guest
1K views
July 17, 2014

When I try to open Moveslink2 on my computer I get the message: "Application cannot be started". How can I make the application work again?

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Answer by Robert Polubinski

Try uninstalling the application and then installing it again. This should fix it. Additionally, if you're using a Windows version higher than vista, make sue to run the setup/executable as Administrator. Right click the file then select Run as Administrator and confirm the operation.

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Question by Guest
442 views
April 19, 2015

After installation of Moveslink2 1.3.17.5501 and double click on Moveslink2.exe, an error message appears:


APPCRASH
Modul KERNELBASE.DLL
Modulversion 6.3.9600.17415
Exceptioncode e0434352
Offset 00014598
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Answer by Sean Hill

The problem is with your computer. According with the official information, the software is compatible with Windows XP, Vista, Windows 7, Windows 8. I have installed it and it's working normally without any errors. The only exception was that I don't have a compatible device.


I recommend getting the official application from the main website: http://www.movescount.com/connect/moveslink/Suunto_Ambit


After this procedure, install latest version of NET Framework from the Microsoft website: http://www.microsoft.com/en-us/download/details.aspx?id=30653

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Question by Guest
330 views
July 28, 2014

After installing and using Moveslink2 (the Suunto software to connect via USB a GPS watch), the mouse and the touch pad are totally unavailable.
To recover the use of the mouse, the only possibility is to remove MovesLink2 and to re-install mouse and touch pad diver. What could the solution be? I use an Acer notebook Inspire 5630 with Windows 7.

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Answer by Sean Hill

If you encounter this issue it means, there is a problem with the drivers and compatibility. On another side, it seems that there are many users who encounter this problem on Windows and Mac. Some said that Garmin is better in this case because it's totally compatible and doesn't have issues. The developers said to fix the errors and the best thing you can do is to update the application to the latest version.

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Question by Guest
262 views
September 19, 2015

When I connect my Suunto Ambit2 S to the computer, I get a message that Movescount is under construction. This is going on for a couple of weeks now. Does anybody know what can I do?

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Answer by Robert Polubinski

The MovesCount appears to be under construction because it was actually under development. However, the developers should have already released MovesCount because on the support page it's specified that updates are delivered through Moveslink2.


Use the following page to obtain additional information: http://www.suunto.com/en-US/Support/Software-updates-for-Suunto-products/Suunto-Ambit-software-updates/

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